Our conditions
Fair business model, largely based on success commission
Refundable deposit for initial expenses
Success 2015-24 *
75.2 %
Fair business model
You make a fixed advance payment and we take on your case for an unlimited period. In clear terms: When the advance payment for our services is exhausted, we continue working according to plan, because recovering your money and earning our success fee are the goal. Our projects can and may slip into a negative balance. This is the difference to an attorney retainer; when these are used up, addtional payment is requested from. With us, you pay nothing additional. You have access to the project accounting (in our jargon, “logbook”) at any time.
In the standard process, when repayment occurs, the accounting works as follows: You receive the total amount minus our success fee, plus the advance payment already made, as regulated in the contract and General Terms and Conditions. In specially structured cases, we can also purchase claims outright.
You will receive the contract templates and the General Terms and Conditions (GTC) after an inquiry and an initial consultation.
Shared cost & risk
Conditions
We conduct debt collection largely on a success-fee basis: Upon signing the contract, you only make an advance payment, which will be refunded to you, or offset against the success fee.
Be aware that your costs with us will be higher than with a conventional collection agency. The reason is obvious: Our activities are far more comprehensive and also take place on-site at the debtor’s location. This pays off for you in a higher success rate and higher recovered amounts.
The cost difference compared to attorney services is that an attorney bills for their expenses on an ongoing basis. If a case takes longer and depending on their hourly rate, high costs can accumulate. With us, you never pay more beyond the advance payment, and we remain contractually committed to the case indefinitely. In other words: When the advance payment is exhausted, we continue working at our own expense. We thus share costs and risk with you. This is a fair and unique offer! We can afford it because we know our success rate!
How much are the advanced payment and success fee?
The amount of both components depends on the size of the claim, the country where the debtor is located, logistics, and other factors. Once we know your case in more detail, we’ll be happy to provide you with an offer.
Generally, we can process claims within German-speaking countries starting from CHF/EUR 50,000. For claims below this amount, the collection costs may be as high as or higher than the recovery amount. Submit your inquiry to us anyway. Sometimes, due to geographical conditions or other factors, there are still possibilities to recover your money cost-effectively. Sometimes we can also help with investigation mandates (Where is the debtor located? What is their financial situation? etc.).
For claims in European countries and beyond, the minimum amounts are somewhat higher. Please speak with us.