Successful debt collection in Austria

Expertise in the country

Debt collection in Austria

As in Switzerland and Germany, regular debt collection in Austria is primarily a matter of the rule of law. Unfortunately, this means highly formalized procedures and a lot of red tape. In Austria, you have to enforce your claims against the debtor in court through a lawyer.

Debt collection is the process of collecting your money from the person or organization that owes you the money.

If you have outstanding debts in Austria, be it business or even private, your primary goal is the so-called enforcement title. This title is strictly regulated in Austria and is used to obtain a payment order or judgment.

If the debtor does not pay voluntarily, the claim will be enforced by means of an enforcement order.

Direct Debt Collection or Enforcement Order?

As described above, in order for you to successfully recover your money, an enforcement order is required.

Examples of an enforcement order include:

• A legally binding payment order or judgment
• A court settlement
• government notices and orders
• or an enforceable notary deed

However, there is always a crucial problem with this procedure: such highly formalized procedures allow your debtor any number of loopholes to avoid the title, as the court in Austria only sends an unchecked payment order.

Your debtor now has the opportunity to file an objection within four weeks. Each payment order is accompanied by an objection form in which your debtor can declare the claim to be unjustified.

If the deadline is missed, you have obtained an enforcement order and can claim your money. This is governed by EU law and can be enforced by a court. If it weren’t for the issue of professional debtors.

Debt collection Austria

How we successfully recover your money in Austria

Through careful research, exploitation of weaknesses and persistent presence with the debtor, we try to reach an out-of-court solution. If you have not already initiated legal dunning proceedings, we will do so at the right time.

Based on your knowledge, we profile the debtor, analyse pressure points and are confronting your debtor on the spot, directly in Austria.

Everything remains within the legal framework and is carried out by our team and experts from our network in Austria.

Austria as our operating area

We have a good network of local cooperation partners and lawyers for debt collection in Austria. We are authorized to collect debts in Austria within the following Framework:

1. through our own receivables: which we have acquired by purchase (§ 118 Gewerbeordnung Abs. 1)
2. on a fiduciary basis: we use licensed legal service providers and attorneys to collect debts assigned to us for the purpose of debt collection.
3. Judicial: we collect disputed debts through lawyers (Supreme Court decision).

As a Swiss debt collection company, we are therefore able to collect debts in Austria for clients from Germany, Switzerland as well as for many other countries.

What happens if the debtors still won’t pay my claims?

In very rare cases, our direct measures are not enough, or the debtors feel too secure. In such cases, we also initiate legal collection.

Apart from the filing fee, there are no costs for the legal collection process!

We organize these steps for you as our client. At the same time, we focus on direct collection measures to give the debtor the opportunity to reach an amicable and less expensive solution at any time.

The legal basis for our debt collection in Austria

Our debt collection services are also legally valid in Austria. Regardless of whether you are based in Germany or Switzerland, you benefit from the EU Services Directive, which also applies to extrajudicial, i.e. direct debt collection.

According to the EU Services Directive, any debt collection services that do not relate to judicial debt collection can be permitted without a separate licence.

This means that we can also work for you in Austria without any disadvantages on your side!