Persistent debt collection
in Austria


Dense network in a small-scale and financially strong economic area.


Collect debts


Persistent, pressureful, tricky. In all Austria.


For claim amounts from 50’000.- EUR / CHF.

(Switzerland, Southern Germany, Vorarlberg from 25’000.– EUR / CHF)



success rate 23 *
77.8 %


Small and financially strong

Debt collection in Austria


  • Austria is part of the operational area of the Inkasso-Team.
  • For the debt collection in Austria we have a good network of cooperation partners and lawyers on-site.
  • We are authorized to collect receivables in Austria, as we only collect receivables assigned to us (§ 118 Gewerbeordnung Abs. 1).

The advantage of our service:

We have our own employees in Austria so that we can offer you a local on-site service. Futhermore Switzerland is only with in short travel distance from Austria.

Our procedure for debt collection cases in Austria


Debt collection in Austria, just like in Germany and Switzerland, is primarily governed by the debt collection laws of the constitutional state. This results in highly formalized procedures, that enable debtors, wanting to avoid payment obligations, to use numerous loopholes. This applies in particular to professional and criminal debtors. This is where the direct collection of the debt collection team comes into play: through careful research, the use of weak points and persistent presence at the debtors place, we try to achieve an out-of-court solution.

If the customers themselfs have not already initiated legal dunning proceedings, in Austria we would, as a supplement to debt collection. Generally, however, we focus on direct collection, i.e. thorough research about the debtor, working out “pressure points” (within the legal framework) and thus a persistent and pressured negotiation with the customer.

Legal collection is carried out as a supplement, when needed. Besides the application fee, no costs are incurred in the dunning procedure. Without negotiation, the court issues a conditional payment order to the debtor. The debtor then has the choice of either paying the claim within 14 days or lodging an objection within four weeks. In the event of an objection, both parties are summoned to an oral hearing. In case the debtor does not raise an objection during the four-week period, the payment order becomes final and enforcement proceedings can be initiated. As our client, we organize these steps for you. Simultaneously, we focus on direct debt collection measures in order to give debtors the chance to find a amicable and more cost-effective solution at any time given.


Collect debts


Legal basis for debt collection in Austria

Austria is not only a neighboring country of Switzerland, but like Switzerland also rather small in size. Here, the good relationship networks of our employees and partners in Austria proved to be useful.
According to the EU Services Directive, the freedom to provide services for out-of-court debt collection remains unchanged. The EU Services Directive explicitly speaks of judicial debt management and collection, which explicitly does not exclude out-of-court debt collection or debt collection as a whole. Based on the EU Services Directive, global debt collection services, as far as they do not affect judicial debt collection, are permitted without separate approval. We do not belong to a debt collection association in Austria, because we are primarily active internationally / transnationally.