Your Swiss Debt Collection
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Success 2015-24 *
75.2 %
Debt Collection in Switzerland
We conduct not only legal debt collection, but come into play where supporting measures are needed. These can consist of in-depth investigations about debtors (whereabouts, financial circumstances, etc.) or measures that attorneys or conventional collection agencies do not practice.
This does not involve the use of violence or legally problematic pressure, but rather pressure “with intelligence,” persistence, and creativity.
The boundaries are defined by criminal law. For example, threatening “serious disadvantages,” such as deterioration of creditworthiness in case of non-payment, already constitutes coercion (Art. 181 Swiss Criminal Code), but not, for instance, the announcement of debt enforcement proceedings. Within these boundaries, we have a rich toolkit at our disposal. Our collection expertise consists of reaching an agreement with a debtor pre-litigation or out-of-court, or motivating them to improve their situation through payments. Read more about our approach here.
Where it appears sensible, we accompany you through legal collection proceedings or conduct these in collaboration with your attorney/our attorneys. You can find a neutral article about debt collection in Switzerland here. However, it is partly written from the perspective of debtors.
A significant advantage of our debt collection company in Switzerland:
We can be present anywhere within a few hours and have an excellent network of relationships with specialized staff, attorneys, authorities, etc.
Debt collection in Switzerland: Here we are working for you
- Debt Collection Basel
- Debt Collection Aargau
- Debt Collection Solothurn
- Debt Collection Bern
- Debt Collection Jura
- Debt Collection Freiburg
- Debt Collection Romandie
- Debt Collection Zurich
- Debt Collection Zug
- Debt Collection Lucerne
- Debt Collection Central Switzerland
- Debt Collection Ticino
- Debt Collection St. Gallen
- Debt Collection Graubünden
Benefit from years of experience
Our advantages as Debt Collectors from Switzerland
- Our debt collection company is headquartered in Switzerland.
- Switzerland is our “home country,” which we know very well in economic and legal terms.
- A distinctive feature of Switzerland is its small-scale nature. Those who have a good network here know many people.
- It’s quite possible that we already know “your debtor” or “your case” from other collection contexts or can quickly obtain the necessary information.
- Swiss debt collection companies are not subject to governmental oversight or specific legal regulations.
- Beyond debt collection, we also offer services as private investigators with a focus on our home country.
Peculiarities of Swiss debt collection
Swiss Debt Collection: In and Out-of-court
In Switzerland too, there are many debt collection companies. Most are accounts receivable offices that focus on collection through letters, possibly telephone calls, and legal enforcement. However, such methods fail when dealing with unwilling or even criminal debtors.
As in other constitutional states, debt collection is primarily the responsibility of the state and its organs. In Switzerland, it is very easy to initiate debt enforcement proceedings against someone. The requirements for proving the claim are minimal. It is also easy to defend against debt enforcement through a legal objection.
Only a detailed analysis of a debt collection register extract sometimes provides insight into the probable legitimacy of collection claims and the possible situation of a debtor. The substance of a claim only becomes apparent after provisional legal clearance has been requested and granted and – if a title does not already exist – in the outcome of a subsequent lawsuit.
Prior to litigation, there is a primary mediating authority, the conciliation office (justice of the peace), which, similar to what we sometimes do, has a clarifying and mediating effect. With honest debtors and reasonable creditors, workable solutions are often possible in this way.
Yet even in Switzerland, creditors’ efforts to obtain their collection rights are fraught with many hurdles and risks:
- Swiss civil lawsuits cause high attorney and court costs. These quickly exceed the costs of direct collection. Whether they will ever be paid – even in the case of prevailing in court – is uncertain.
- We repeatedly have collection cases where a title was obtained with great effort, yet the debtor still does not pay afterward.
Therefore, we invite you to report your case directly to us.
Successful cases
Examples of debt collection in Switzerland
Private loan of CHF 75’000 recovered
The debtor kept putting off the lender with promises and excuses. During our very first visit, we made it clear to him that it would only become more expensive for him if he did not repay. The legal basis was clear: after his failed self-employment, he had secured a permanent position, and he would have to pay at the latest in the event of a wage garnishment. Our pressure primarily consisted of repeated visits, both at his home and workplace. He now pays monthly, and the debt will be fully repaid within a maximum of 2 years. See also our references.
Debtor owing CHF 25’000 located in Switzerland
After a debtor with rent and eviction debts of approximately CHF 25,000 had disappeared, the landlord commissioned us to find her. We initiated residence inquiries at all locations where we had leads, including abroad, interviewed work colleagues, and created a search page. Without success. We had to suspend the case after one year. As a rule, we review suspended cases annually for new information. During the first review, we found the debtor, back in Switzerland. This made a visit possible and the arrangement of a repayment agreement.
Surveillance Leads to CHF 150’000
Real Estate Fraudster Exposed
Purchase of a lakefront villa, price CHF 4 million. A well-known real estate agency stood between buyer and seller
In a special agreement, the seller had reportedly demanded an additional CHF 180,000 to be paid to him for numerous furnishings that the new owner should and wanted to take over. The buyer paid this sum to the broker, believing that they would forward the amount to the seller.
Shortly thereafter, at the buyer’s request, the broker presented the original agreement, which the buyer had forgotten to file away. Now it stated that this sum was an additional broker’s commission. However, the standard commission had already been paid. The broker had simply replaced the first page. Unfortunately, the buyer had not initialed each page of the contract. Alarmed, he demanded the sum back, as he had believed the seller had received it. An inquiry with the seller showed this was not the case. A clear case of fraud.
A hostile dispute ensued. Attorneys were engaged on both sides. The broker insisted on the correctness of the contract and refused a refund.
Approach of Inkasso-Team AG
- After taking on the mandate, we first conducted extensive research on the real estate agency. This revealed that there were several clients who reported similar fraudulent practices.
- We confronted both owners with these findings and our demands. One, namely the person responsible for the fraud, evaded all discussions, while the other faced us but loyally defended his partner’s position.
- A complaint before the conciliation authority (justice of the peace) yielded no result.
- Before we forwarded the lawsuit to a regular court and filed criminal charges, we implemented several actions that publicized the brokers’ schemes. Among other things, we published a website about the company. This prompted the attorney to issue a cease and desist letter. We did not back down, as the site contained exclusively truthful factual claims. Naturally, this was bad publicity for the company.
The publication, but not only that, led to significant difficulties within the brokerage firm. These led to the two partners growing apart.